Project Leadership, Management, and Communication

Course Type: Instructor Led
Estimated Time of Completion: 5 days
Language: English

Description:
See how to use your project management skills in their proper organizational context. You'll master communications and "people" skills essential to every project's success. You'll have the opportunity to learn and use key problem-solving and decision-making skills. You'll learn how to effective negotiation techniques. You'll understand why concise communication is so important-regardless of how a project is organized. And you'll discover how your individual leadership style influences impacts a projects direction towards success! You'll explore various leadership styles, learn how to model outstanding proven leadership techniques needed to win the confidence of your employees, peers, and managers. Discover proven techniques to resolve conflicts so that a project stays on track. Enhance your communication skills; learn how to persuade, negotiate, and compromise; and master important team-building skills to get the most from your most valuable project management resource-your people!

Course Objectives

By the end of this course the student will be:

Leading others in today's environment

• Identify the characteristics that make a leader in today's workforce.
• Identify the differences between a leader and a manager.
• Determine the role of leadership in today's business culture.
• Identify best known leadership and management theories
• Determine how and when to use the different styles of situational leadership

Managing organizational change

• Understand what the expected stages of change are.
• Identify actions that as a leader you can take to guide your team through these changes.

Developing effective teams

• Identify different team structures.
• Know how individuals work in teams.
• Identify what stage a team is in.
• Know what leadership style is appropriate as the team develops.
• Know the different roles that team players can take on in a team.

Communication, personalities, and interaction

• Know and understand the process of communication
• Understand the guidelines for effective communication
• Identify the different personality types and how they interact
• Understand interpersonal behaviors as strengths and weaknesses
• Identify how to handle human interaction during conflict and opposition

Conflict management

• Identify what the sources of conflict in project teams can be.
• Identify what the predictable outcomes of organizational conflict are.
• Know what the different conflict management styles are.
• Know the advantages and disadvantages of the different conflict management styles.

Negotiation

• Identify where the sources of power can come from.
• Know what to do in the different steps are in a negotiation.

Managing agreement

• Identify what the Abilene Paradox is.
• Know how to avoid the Abilene Paradox

PMBOK™ knowledge areas:

At the end of this course the student will understand:

• Project Integration Management
• Project Time Management
• Project Human Resource Management
• Project Communications Management