Communicating Through Conflict

Course Type: Online
Estimated Time of Completion: 20 hours
Credits: 20 PDUs/2.0 CEUs
ACE college credit recommendation: Undergraduate Level, 1 Credit Hour
Cost: $810 per person

Learn How To...
This course teaches people communication techniques to transform conflict from destructive experiences into growth experiences and helps a group change their relationships dynamically over time. You use what you learn to improve your day-to-day effectiveness as a project manager. The course is targeted to project managers who want to develop cohesive working relationships with people they find difficult to deal with such as team members, sponsors, stakeholders, functional managers, customers, and vendors.